FAQ's - Frequently Asked Questions

Here are a some of the most frequently asked questions we get.  To access the answer just click on the question. If we missed one that you specifically have, please send us an email click here. 

Thank you for your interest in eOutsource Group.

1.  8.45% Employer Tax Savings on employee Pre-tax deductions who gets them?

• As a client of eOutsource Group you will receive the employer tax savings of 8.45% on pre-tax items an employee chooses.  It is important to understand that currently you may fall into one of two different situations.  See below to understand which one fits you specifically.

Situation 1- You are currently the employer of record.  All tax filings are being filed under your FEIN (Federal Employer Identification Number). Then nothing will change for you by using our services.  You should be receiving the employer tax savings currently if not then you fall into Situation 2.

Situation 2 - You are currently using some form of Service Provider like an Employee Leasing or PEO arrangement where, under this type of arrangement, your employees are considered the employees of the Service Provider for tax purposes.  The Service Provider is filing the taxes as if the employees were theirs.  In this situation the Service Provider is receiving the 8.45% employer tax savings and usually charges you, the client, the whole tax amount.  By using eOutsource Group you would now benefit from the 8.45% employer tax savings since we file everything under your FEIN, in short your tax requirement will be reduced. In theory, having a savings now that you were not getting before, the net result would mean the fees for our service are less with the same expense you had before.

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2. How long does it take before I can have my first payroll?

• We like to give it time to insure that all documentation is properly completed to make the move to our service as smooth as possible for you and your employees.  Therefore, we usually ask for two weeks lead time from the time a contract is signed before first payroll. For businesses with more than 45 employees this time may take a little longer.

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3. Why is everything on direct deposit?

• Our service is designed around 5 core principals that you will benefit by:

1. Control - You are in control at all times
2. Time - Our service is designed to save you time so you can focus on your business
3. Convenience - By using the internet and direct deposit it is convenient for you to process payroll anytime-anywhere.
4. Compliance - Our service is designed to keep you compliant
5. Simple & Easy - We have made it simple and easy for you and your employees to use so all of you can stay more focused on what matter most, your business.

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4. Why should I use the debit card for my employees that don't have bank accounts?

• Using the debit card will:

1. Eliminate check fraud
2. Reduce your payroll funds disbursement cost
3. Ease administrative efficiency
4. Provide cardholder convenience and flexibility

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5. Can I use the debit card for all of my employees?

• YES for all the reasons stated in # 4 above

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6. You say you are a paperless payroll system. Can I get a check if I need one?

• YES- if it is absolutely necessary we can process a check for you.  By using the Debit Card program, we offer, we have made the termination process and final pay requirements easier and safer for you and your employee.

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7. How do you handle termination with a the last check in a paperless payroll system?

• Since the employee has a debit card, which provides direct deposit, you simply process the amount for the last check just like regular payroll and advise the employee when you terminate them that the funds have been put on their debit card.

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8. Can I put some additional documents in my eClient Center.

• Yes-just provide us the documents in PDF format and we will put them on the site for you.

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